Shipping:

Every effort is made to have all merchandise in stock and ready to ship. We will ship the most economical and fastest way. We offer Next Day, 2nd Day, 3 Day Select and Ground shipping.

Returns:

All products in this online catalog are free of defects in material and workmanship and perform the function for which they were designed. If upon examination or first use, a product is found to be defective, contact us with the details. Any item that is returned must be in its original condition, with its original shipping box and all documentation. Items which have been abused, or used for work for which they were not intended, will not be replaced or credited. Merchandise may not be returned without a return authorization number. Most of our items have a factory warranty, however each warranty is different. 15% restocking fee on returns applies. All returns must be made within 10 days from receipt of product.

Gold Testers are not returnable once used. All gold testers are handled directly through the manufacturer's warranty.

Customized merchandise & special orders are non-returnable.